ALLYEAROS

Terms of Service

Version 2026-09-30 · Privacy Policy

1.Who this agreement is between

These terms are an agreement between AllYearOS (“we,” “us”) and the business that uses AllYearOS (“you,” the “Customer”). They cover the AllYearOS website and apps, including the AllYearOS books, invoicing, bills, banking, payroll, customer and team tools (the “Service”).

The person who creates an organization in AllYearOS confirms they are allowed to agree to these terms for that business. Everyone the Customer invites (office staff, crew, a bookkeeper) is a “User” and agrees to these terms and the Privacy Policy when they sign up.

2.Your account and your team

  • Keep passwords private. Tell us right away if you think someone got into your account.
  • The account owner decides who is on the team and what each role can see and do. Roles are enforced by the database itself, not just by hiding buttons.
  • You’re responsible for what people you invite do in your account, and for removing people who leave.
  • Users must be at least 16 years old.

3.Your data is yours

“Your Data” means everything you or your Users put into the Service or that the Service creates from it: customers, properties, notes, estimates, invoices, payments, bills, bank transactions, your books, employee records, timesheets and payroll.

  • You own Your Data. You give us permission to store, process and show it only as needed to run the Service for you, keep it secure, back it up, and give you support you ask for.
  • We never sell, rent or license Your Data to anyone, in any form.
  • Industry comparisons only with your opt-in. We may offer comparisons like “your labor cost vs. similar companies.” Your Data is included only if you turn that on, only as combined, anonymous totals across many businesses, never in a way that identifies you, your customers or your employees, and never sold as data. You can turn it off any time.
  • No AI training on your people. We don’t use Your Data to train or improve AI models. If we ever offer AI features, they’ll be off until you turn them on, and turning them on won’t let anyone train on Your Data.
  • No advertising. We don’t show ads, and we don’t share Your Data with advertisers.
  • If a court or government demands Your Data, we’ll tell you before handing anything over unless the law forbids it, and we’ll give only what’s strictly required.

4.Taking your data with you

  • You can export Your Data at any time, in common formats such as CSV. Where a self-serve export isn’t built yet, we’ll send you a complete export within 30 days of your request, at no charge.
  • After you cancel, you keep read-only access and exports for 90 days. We don’t hold Your Data hostage over an unpaid bill.
  • After those 90 days we delete Your Data within 30 days. Backups age out on their own within 30 days after that.
  • Some records are ones the law requires you to keep (payroll, tax and accounting records, often for several years). Export them before your 90 days run out.

5.Books, payroll, taxes and money

  • AllYearOS keeps your books as a permanent double-entry ledger. Posted entries are never edited or erased; mistakes are fixed with a correcting entry, so there’s always a full trail.
  • Payroll and tax figures are calculated from the rates, settings, hours and employee information you and your Users enter, using the government tax tables we load for each year. You review and approve every payroll before it’s paid, and you’re responsible for paying and filing on time.
  • Today, AllYearOS does not hold or move your money. Payments go through your own bank (for example, a direct-deposit file you upload) and tax deposits go through the government’s own systems. If we add services that move money, they’ll come with their own terms that you’ll see before you turn them on.
  • The Service is a tool, not tax, legal or accounting advice. For advice about your situation, talk to your accountant or lawyer.
  • If a bug in our software causes a wrong calculation, we’ll fix it promptly, tell you which records were affected, and help you correct them.

6.Your employees and customers

You decide what information to collect about your employees and your own customers, and you’re responsible for giving any notices and getting any consents the law requires. For example, Connecticut requires employers to give employees written notice before electronic monitoring, which would include location checks at clock-in if you turn them on. We handle that information only on your instructions and as described in the Privacy Policy.

7.Fair use

Don’t use the Service to:

  • break the law, commit fraud, or pay people in ways the law doesn’t allow;
  • get into accounts or data that aren’t yours, or get around the Service’s security or roles;
  • upload malware, or overload the Service on purpose;
  • resell the Service to others without our written OK.

8.Price and billing

  • If your plan has a fee, you’ll see the price before you agree to it.
  • We give at least 90 days’ notice before a price increase, and a price you prepaid for a term holds for that whole term.
  • Cancel any time from your account. There are no cancellation fees.
  • If a payment fails, we’ll tell you and give you at least 14 days to fix it before limiting the account. Even then, you can still export Your Data.

9.Security and incidents

  • We protect Your Data with encryption in transit and at rest, database-enforced separation between businesses, role-based access, and a permanent activity log of changes.
  • If we confirm a security incident that exposed Your Data, we’ll tell you without unreasonable delay and within 72 hours of confirming it: what happened, what data was involved, and what we’re doing about it.
  • We use a small number of trusted providers to run the Service (listed in the Privacy Policy). They must protect Your Data at least as well as we do.

10.Availability and support

We work to keep the Service available and fast, plan maintenance for off-hours when we can, and tell you about outages that affect you.

11.Our name, your name, and ideas

  • We won’t use your business name or logo in our marketing without your written permission.
  • The AllYearOS software and brand belong to us. If you suggest an idea for the Service, we may use it; that never gives us any rights to Your Data or your business information.

12.Warranties and limits of liability

We provide the Service with reasonable skill and care, but we can’t promise it will be free of every error or interruption, and to the extent the law allows, we don’t make other warranties. Neither side is responsible to the other for indirect or consequential losses such as lost profits. Each side’s total liability under these terms is limited to the fees you paid us in the 12 months before the claim, with two exceptions:

  • Security incidents: for our failure to protect Your Data (Section 9), our limit is higher: the greater of three times the fees you paid in the 12 months before the claim, or $100,000.
  • No limit for our deliberate misuse of Your Data (such as selling or sharing it against Section 3), for either side’s fraud or willful misconduct, or where the law doesn’t allow a limit.

13.Changes to these terms

We’ll give at least 30 days’ notice (in the app and by email) before a material change takes effect, and we’ll ask you to agree to the new version in the app. If you don’t agree, you can cancel and take Your Data with you under Section 4. Small fixes such as typos may be made without notice.

14.Ending the agreement

  • You can cancel any time.
  • We can suspend or end an account that seriously breaks these terms, puts other customers at risk, or stays unpaid after notice. Otherwise, we’ll give at least 90 days’ notice before ending the Service for you.
  • Whoever ends it, Section 4 (taking your data with you) still applies.

15.Disputes

If something goes wrong, email us first; most problems get solved that way. These terms are governed by Connecticut law. Any dispute goes to the state or federal courts in Connecticut. There’s no forced arbitration.